Fundraising Call Centre for Australian Charities and NGOs
New donors, lapsed donors or loyal regulars, we’ll get them on the phone and keep them giving. Call Crew is an Australian fundraising call centre running outbound telefundraising campaigns with experienced local callers, tailored scripts and donor strategies built around your cause. From donor acquisition to regular giving, we’ve got the whole field covered.
Real Conversations. Real Donors.
Donors can smell a script a mile off. Our callers have a minimum of ten years in the industry, so they have natural, trust-building chats instead of robotic pitches. Supporters feel heard and your reputation stays in safe hands on every call.
How We Help You Win
- Donor acquisition: cold call new prospects who’ve never given and turn them into fresh supporters.
- Lapsed donor reactivation: reconnect with past supporters and remind them why they gave in the first place.
- Regular giving: bring on board new monthly donors who give your work steady and predictable income.
- Retention: thank and look after your supporters so they stick around for longer.
- Upgrades: invite committed donors to lift their gift when the timing’s right.
- Campaign revenue: give your appeals and seasonal campaigns a real boost.
Our work suits charities and NGOs of every size, as well as universities and alumni programs, arts organisations, associations and sports clubs.
Big Results. Any Budget.
You don’t need a giant budget to run a phone campaign. Our fundraising call centre offers transparent pricing and flexible plans with no lock-ins, so every campaign is scaled to what you can spend. Setup is fast and you’re kept in the loop from the very first call.
Ask us about campaigns that can pay for themselves.
Playing By the Rules
CALL CREW PTY LTD operates in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Your donor data is handled with care.
Don’t Just Take Our Word for It
“Working with Call Crew has been a really positive experience. The team was responsive, easy to work with, and communicated clearly throughout the campaign, with transparent pricing and reliable delivery. The results exceeded our expectations, generating both new one-off and recurring donors, while also opening conversations that have the potential to develop into long-term corporate partnerships. I’d happily recommend Call Crew to any organisation looking to strengthen their fundraising and supporter engagement.”
Julie Toussaint, Director of Philanthropy & Partnerships, The Buttery
“Working with Call Crew was a positive experience. Lachlan was warm, engaging and understood our organisation and mission very quickly. He was able to tailor this understanding into simple and effective messages which resonated with potential donors. Lachlan communicated results, challenges and expectations every day during the pilot. Call Crew added value in unlocking new opportunities and avenues of engagement for us with people who care and want to share in our impact.”
Sonia Nolan, Executive Manager Impact and Engagement, Good Sammy Enterprises
Fundraising FAQs
What is telefundraising?
It’s fundraising by phone. Trained callers chat with brand new prospects to bring them on board. They also call past and current supporters to thank them, win back lapsed donors, sign up regular givers or invite upgrades.
Can a small charity afford a phone campaign?
Absolutely. We tailor every campaign to your budget and there are no lock-in contracts.
Do you use your own scripts?
We write tailored scripts with you, but our callers use them as a guide so every conversation stays natural.
Are your callers based in Australia?
Yep. All our callers are experienced Aussie locals.
Let’s Kick Some Goals
Got a campaign in mind? Let’s chat. Call 1800 418 459 or hit the button below.